From August 5th to August 13th, the Kentucky Department of Revenue will pause some of our operations as we update our tax system and the MyTaxes portal. From August 5th through August 13th, staff will have limited access to our system and will not be able to process returns or provide case status updates. Please anticipate at least a two-week delay in processing during this transition.
* Direct Deposit only. Allow an additional week for paper check requests.
Error correction will require additional time to process and may result in the issuance of a paper check in lieu of a direct deposit where applicable.
The Department of Revenue takes identity fraud very seriously. If any of your information (address, bank account, etc.) changed since last year, there may be additional security steps to verify your identity to protect you and the Commonwealth. This may result in extended refund processing times.
Report Tax FraudKentucky Department of Revenue
Taxpayer Assistance
PO Box 181 Station 56
Frankfort, KY 40601
Or via fax: 502-564-3392.